Carpet Cleaning
At Benchmark Carpet Cleaning, we believe in providing our customers with a complete and thorough cleaning experience. That's why we offer full-service carpet cleaning that includes everything you need to get your carpets looking and smelling their best! Our comprehensive cleaning process includes pre-treatment for spots and spills, deodorizer/sanitizer, and carpet protection, all included in our standard service. With us, you'll know exactly what you're paying for, and we'll never try to upsell you on extra products during your cleaning. Trust us to take care of all your carpet cleaning needs, and you'll see the difference for yourself!
Check out Our 7-Step Process:
Step 1: Pre-Inspection
We complete a walk through inspection with you to identify soiling conditions, carpet construction, wear, areas of concern etc.. We will also measure each area being cleaned and discuss pricing before we begin cleaning. We always get your approval on cost of services before work begins and we never change the price at the end of the cleaning. We pride ourselves on being upfront and honest with our customers.
We complete a walk through inspection with you to identify soiling conditions, carpet construction, wear, areas of concern etc.. We will also measure each area being cleaned and discuss pricing before we begin cleaning. We always get your approval on cost of services before work begins and we never change the price at the end of the cleaning. We pride ourselves on being upfront and honest with our customers.
Step 2: Pre-Vacuum
All carpet being cleaned, including along the baseboards, is pre-vacuumed to remove bonded, dry soil, topical pet hair and loose dirt. *Please note we do not clean baseboards. We vacuum along the bottom where the baseboard meets the carpeting.*
All carpet being cleaned, including along the baseboards, is pre-vacuumed to remove bonded, dry soil, topical pet hair and loose dirt. *Please note we do not clean baseboards. We vacuum along the bottom where the baseboard meets the carpeting.*
Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved (per your request). Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected (if necessary) with disposable protective padding or tabs.
Sofas, chairs and tables will be carefully moved (per your request). Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected (if necessary) with disposable protective padding or tabs.
Step 4: Pre-Spray, Pre-Spot
Traffic areas, spots and spills are pre-treated with an enzyme treatment to help break down oils and dirt. This step, often considered an additional "add-on service" by other companies, is crucial in the process in order to remove as many spots as possible.
Traffic areas, spots and spills are pre-treated with an enzyme treatment to help break down oils and dirt. This step, often considered an additional "add-on service" by other companies, is crucial in the process in order to remove as many spots as possible.
Step 5: Cleaning including Deodorizer/Sanitizer and Carpet Protection
Your carpet will be cleaned using our low moisture system of cleaning, non-residue dry foam shampooing. Our method uses a shower feed brush or fiber pads with a rotary cleaning machine that literally shampoos the carpet. Deodorizer/Sanitizer and Carpet Protection is included in our solution during this step. We do not use an excessive amount of water and the carpet is typically dry within 2-3 hours. Because our system leaves no residue behind, the carpets stay cleaner longer.
Your carpet will be cleaned using our low moisture system of cleaning, non-residue dry foam shampooing. Our method uses a shower feed brush or fiber pads with a rotary cleaning machine that literally shampoos the carpet. Deodorizer/Sanitizer and Carpet Protection is included in our solution during this step. We do not use an excessive amount of water and the carpet is typically dry within 2-3 hours. Because our system leaves no residue behind, the carpets stay cleaner longer.
Step 6: Final Grooming
Once cleaned, your carpet is thoroughly brushed with our nylon pile lifter, lifting the carpet back to its natural height, giving it luster and fluffiness. This also aids in the drying time.
Once cleaned, your carpet is thoroughly brushed with our nylon pile lifter, lifting the carpet back to its natural height, giving it luster and fluffiness. This also aids in the drying time.
Step 7: Post Inspection
After the cleaning, we walk through your home or business with you to inspect the work and make sure you are happy. Please let us know that you are pleased by signing the service receipt.
After the cleaning, we walk through your home or business with you to inspect the work and make sure you are happy. Please let us know that you are pleased by signing the service receipt.
Your satisfaction is our number one priority, which is why we offer a 14-Day 100% Satisfaction Guarantee on all of our work. If you have any concerns within 14 days of our cleaning, feel free to call us and we will come back out to address your concerns free of charge.
What about Pet Odor?
Pet Odor and Stains
Our carpet cleaning service includes a topical pet treatment designed for quickly removing pet stains from the surface level of the carpet. This treatment is particularly effective for small animals and single accidents. We pre-treat the affected areas and clean them with our Deodorizer/Sanitizer during every cleaning. Additionally, if we identify any pet issues during our initial evaluation, we apply enzyme treatments at no extra cost to break down and remove odors and stains from the carpet fibers. It's important to note that while this treatment is highly effective for surface-level stains and odors, it may not remove contaminants that have penetrated the carpet padding.
Stubborn Pet Odor Cases
When pet urine has seeped deep into the carpet padding and possibly even the floor, special deep extraction methods are required. In severe cases, replacing the carpet is recommended. In especially stubborn cases where a customer does not wish to replace the carpet but still wants a solution, we offer a service in which we temporarily remove the carpet to replace the pad and tack strip, and treat the floor and underside of the carpet. We will then replace the carpet before completing the cleaning and spot-removal process. It's important to note that this deep cleaning process is priced separately from our standard cleaning service. While we strive to remove pet spots and odors to industry standards, please keep in mind that pet odor removal cannot be guaranteed. If we cannot significantly improve your situation, we will advise you upfront.
Pet Odor and Stains
Our carpet cleaning service includes a topical pet treatment designed for quickly removing pet stains from the surface level of the carpet. This treatment is particularly effective for small animals and single accidents. We pre-treat the affected areas and clean them with our Deodorizer/Sanitizer during every cleaning. Additionally, if we identify any pet issues during our initial evaluation, we apply enzyme treatments at no extra cost to break down and remove odors and stains from the carpet fibers. It's important to note that while this treatment is highly effective for surface-level stains and odors, it may not remove contaminants that have penetrated the carpet padding.
Stubborn Pet Odor Cases
When pet urine has seeped deep into the carpet padding and possibly even the floor, special deep extraction methods are required. In severe cases, replacing the carpet is recommended. In especially stubborn cases where a customer does not wish to replace the carpet but still wants a solution, we offer a service in which we temporarily remove the carpet to replace the pad and tack strip, and treat the floor and underside of the carpet. We will then replace the carpet before completing the cleaning and spot-removal process. It's important to note that this deep cleaning process is priced separately from our standard cleaning service. While we strive to remove pet spots and odors to industry standards, please keep in mind that pet odor removal cannot be guaranteed. If we cannot significantly improve your situation, we will advise you upfront.
Why do we include Carpet Protection?
Over time, depending on foot traffic, the manufacturer-applied protection on your carpets can wear off, typically within 6 months to 2 years. To ensure the longest possible lifespan of your carpets, it's essential to reapply protection. Without protection, your carpets are at greater risk for permanent staining and wear. Unfortunately, many companies charge extra for reapplying protection, leaving your carpets vulnerable if it's not reapplied. At Benchmark Carpet Cleaning, we include reapplication of protection with every carpet cleaning, ensuring your carpets are well-protected against future stains and wear.
Over time, depending on foot traffic, the manufacturer-applied protection on your carpets can wear off, typically within 6 months to 2 years. To ensure the longest possible lifespan of your carpets, it's essential to reapply protection. Without protection, your carpets are at greater risk for permanent staining and wear. Unfortunately, many companies charge extra for reapplying protection, leaving your carpets vulnerable if it's not reapplied. At Benchmark Carpet Cleaning, we include reapplication of protection with every carpet cleaning, ensuring your carpets are well-protected against future stains and wear.